ACE Cash Express Inc. Payday Loan Complaint

Charged fees or interest I didn't expect

ACE Cash Express Inc. Payday loan department,

Charged fees or interest I didn't expect Virginia

I took out a payday loan expecting it to be a decent amount that was owed back. The interest rate was too high and at this time I am a student that is unable to set up a payment plan with the loan company. Today I received a threatening phone call saying that i had an order for my location, and that I would be arrested. It scared me, so I contacted the court house they claimed I had a case with and there were no records there. Also, I went online to make sure there was no warrant or such for a failed loan. The bank account that I used back in 2012 when I received the loan has since been closed because it was almost over 4 years ago! They are harassing me saying that I committed a crime of sort. When I have done no such thing. I had an email sent a few months ago that I responded to explaining to them that I would not be able to pay the funds at the time. Unfortunately Im not sure what else to do, and Im not sure If I am legally in trouble or what is going on.

ACE Cash Express Inc. customer in Virginia
May 29, 2015

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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