BOK Financial Corp Mortgage Complaint

VA mortgage Settlement process and costs

BOK Financial Corp Mortgage department,

VA mortgage Settlement process and costs Arkansas

I Applied for a loan and gave the Bank Of Arkansas everything they requested and my pay stubs that showed how many hours I Usually work per pay period - to - bi monthly and was in their office and verbally told them what I make monthly $1000.00 is the Max I Can make without it affecting my - - so I Could purchase A House I Received A Pre Qualification Letter and A Good Faith estimate shortly after I Gave The Bank everything they wanted everything was fine then the person handling my loan asked me how old I was I Told him it was on my Drivers License he had a Copy of and I Told him Almost - he replied wow you do n't look - years old I Thought you were much younger! This was just at the beginning of this week -/-/2015 then the other day he told me that the -. wanted A fee called A


on Tuesday -/-/2015 and the closing was suppose to be done on Friday -/-/2015 So I Told him I Needed to know as closing was Friday! He seemed a little upset as I Looked at the contracts so on and could not find any info about the closing costs! IE : From - - - -, If you review your estimated cost summary it shows that it will take around APPRO-IMATELY $1500.00 CASH REQUIRED TO CLOSE. You also need - months reserves which is about $1700.00. Your debt to income ratio should be about 40 %. Minimum Cash Payments a Month / Monthly Income. These are estimates. Thanks, -

BOK Financial Corp customer in Arkansas
May 29, 2015

* Source: CFPB Complaint Database

BOK Financial Corp response to complaint:
Closed with monetary relief

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