JPMorgan Chase Credit Card Complaint

Delinquent account

JPMorgan Chase Credit card department,

Delinquent account Pennsylvania

I was contacted yesterday -/-/- on my business phone from a debt collector - ( - ) at - I spoke with - in legal dept after - called my business phone and left a message saying that I had a legal claim against me. I called - back and she put me through to -. - advised me that there was a debt owed to Providian bank in my previous name that I have not held in - years. He stated they were perusing a law suit in - - against me for $4000.00 for a credit card that had a date of first delinquency - and was charged off in -/-/-. I have no knowledge of this debt. He stated that he had sent a letter to my home in - offering to settle the amount for $1800.00. I advised him this was not my debt and told him it was likely my ex husbands debt. He gave me my ex husbands name and said he had been contacted but had bad credit so there was no point in them going after him and that I had good credit which is why they are coming after me for


very upset. I told him I needed to gather information about this and I would call him back. I called back and he was unavailable. I asked him to provide me with a copy of my signature on the original credit application, copies of the statements with my signature and where the purchases were made. I asked for the case number and everything he told me on the phone to be put in writing. He called back and asked me to return his call, which I did. At that time I recorded the conversation and advised him of such he became hostile and said I did not have his permission to record him. He also told me he refused to provide me with any information on the debt, I had - years to clear this up and they were moving forward. I advised him if they took out a lawsuit I would counter sue them, he hung up on me. I was harassed at my business, threatened with legal action if I didnt pay the debt right away.

JPMorgan Chase customer in Pennsylvania
May 28, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more