PayPal Money Transfers Complaint

International money transfer Other transaction issues

PayPal Money transfers department,

International money transfer Other transaction issues Florida

Ordered paintings, used paypal as payment method. Paintings arrived - month later damaged. Paypal awarded claim - $.00 - month later paypal decided in sellers favor and took - $ out of account without explanation, when I tried to fight back that paintings arrived damaged and seller already claimed insurance via USPS my claim was denied. Paypal buyers protection policy is a joke.

PayPal customer in Florida
May 27, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

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(408) 967-1000
2211 N 1st St
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