Wells Fargo Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Wells Fargo Consumer loan department,

Vehicle loan Taking out the loan or lease Texas

In Wells Fargo Bank , N.A . Wells Fargo Dealer Services response, they state that WFS Financial changed '' its name to Wachovia Dealer Services, then Wachovia Dealer Services changed '' its name to Wells Fargo Dealer Services. Wells Fargo is implying that the word changed '' in the name changes '' they state is not exact or alike the terms used in the contract, or that they can just give a reason and the reason dissolves that term as used in the contract. This is what is stated in the contract right above my first signature it states, Any change to this contract must be in writing. Both you and we must sign it. No oral changes to this contract are enforceable. Copy is attached. Wells should admit they did wrong. Because who would believe that any term in a contract can be avoided by just changing a name, then take all the money or property associated to the contract, how easy they have it. Then just punish the consumer by reporting to - the false information. # - response to Wells Fargo 's response

Wells Fargo customer in Texas
May 27, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoTaking out the loan or lease1.3%79.1%2.6%11.8%4.6%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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