Wells Fargo Credit Card Complaint

APR or interest rate

Wells Fargo Credit card department,

APR or interest rate Alabama

I have - credit card accounts with Wells Fargo. I accidentally paid off the wrongcard and now they have charged me the accrued interest on the only remainingcard. I mixed them up and paid off the card that was n't due until - and thecard due in -/-/- has been charged over $900.00 in interest. Both the other cards were paid off. I did not have any late payments, all monthly payments on all -cards were paid on time previously and I have excellent credit. This was a terrible oversight as I have - serious illnesses and I am on -. I have sent them a letter by a fax - times and they have not responded. I can pay off the entire balance due ( minus the deferred interest ). I have no money otherwise for this deferred interest as I am on a strict budgetfrom -. This was a terrible mistake and I am begging someone to helpme with this.

Wells Fargo customer in Alabama
May 26, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20149/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoAPR or interest rate1.0%59.9%18.8%6.9%2.5%10.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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