Arbor Residential Mortgage LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Arbor Residential Mortgage LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Arizona

My mortgage was sold to Seneca Mortgage and I had no idea until over - days after the closing. I 've researched my consumer rights it and I should 've been notified - days prior to this occurring not - days after. At that point there was no - payments due and the new mortgage company changed my due date to almost - weeks different than my prior due date. I have also asked them to only call my cell phone and not my office phone - times now and they still have n't called my cell phone and only call my office. By far the most frustrating situation I 've ever been a part of and from my research they did n't follow the guidelines.

Arbor Residential Mortgage LLC customer in Arizona
May 26, 2015

* Source: CFPB Complaint Database

Arbor Residential Mortgage LLC response to complaint:
Closed

Consumer disputes how Arbor Residential Mortgage LLC handled their complaint

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