Financial Asset Management Systems, Inc. Debt Collection Complaint

Non-federal student loan False statements or representation attempted to collect wrong amount

Financial Asset Management Systems, Inc. Debt collection department,

Non-federal student loan False statements or representation Attempted to collect wrong amount California

I signed up with the .001 % loan rehabilitation program with Financial Asset Management System ( FAMS ) and - for my student loans. When I started the program I was told that my credit report would be updated after - payments of $250.00 per month to reflect the new rehabilitation program. In addition, I was told by the FAMS representative that my credit report status would be changed to in repayment after 3 monthly payments of $250.00 each month. Financial Asset Management Systems misrepresented and flagrantly lied about my credit report being updated. I have made 4 monthly payments of $250.00 and my credit report has not been updated. When I have asked FAMS about my credit report not having updated as of yet, I am told that they are working on it. '' I was lied to in regards to my credit report status changing. In addition, I have never received a statement balance as to where my payments have been applied to, collection costs, fees, and current interest rate on my loans.

Financial Asset Management Systems, Inc. customer in California
May 26, 2015

* Source: CFPB Complaint Database

Financial Asset Management Systems, Inc. response to complaint:
Closed with explanation

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