JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

Please refer to original complaint # --Brief summary, I made final payment on HELOC on -/-/- in the amount of $45.00. On -/-/- more than 7 years later, I get a notice of a lien hold on my house in the amount of $36.00. So I submitted a complaint to you. On -/-/-, I get a call from - - at - xt - confirming that there was never any communication made to me about outstanding fees. She stated the only communication they sent me was dated - that the account was at a - balance and instructions on how to pull more money out. She advised that the $36.00 were fees when I closed my account, that the $45.00 was interest and the reason that I was not told about the $36.00 fee could be from the Wamu merger. She assured me that the lien would be lifted and she would send me a letter stating so. I got her letter dated -/-/- advising that this communication is an attempt to collect a dept. Which is in direct conflict to what she told me on the phone the day before. I tried to log on to my account several times to file a dispute, however, can not log in. I called your tech support on -, was able to get in and now today - am locked out again.