TD Bank Consumer loan department,
Vehicle loan Problems when you are unable to pay New Jersey
i called TD Auto to try to have a payment ( - -, 2015 ) skipped for a hardship. I am having - on Wednesday -/-/15 on my - and have to apply for state -. I was denied the extension because i could not provide a date that i would have the funds from - to make a payment. I just found out yesterday that i was having - on my -. I see the doctor again on Tuesday, -/-/15 and will give him the - paperwork to complete, then my employer has to complete it. After my employer completes the paperwork it is sent to the state and the will process it within a few weeks ''. My car payment is due on -/-/15 and i was asking to skip that payment until my - starts. Unless i can provide TD auto with an exact date I am going to be paid - the payment can not be skipped. If i find
to skip the month while waiting on -. They offer hardships but do not actually provide it to the customers. I have paid them ontime for over - years now when i need some help i am denied over the phone and they cant even provide me with a writen notice of the denial. I told them that i can provide documentation that i will be out of work from my doctor but all they care about is when will my next income be coming in. I was on hold for over - minutes after talking to - - at TD Auto to be told i dont qualify. - years of ontime payments and - does not qualify someone to have a payment skipped for a hardship, i dont what would qualify
TD Bank customer in New Jersey
May 23, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |