PayPal Money transfers department,
Domestic (US) money transfer Other transaction issues North Carolina
I use paypal for several years and reciently was given an option to make paypal '' credit my default payment option. When I did this, about a week later I got a call from my bank saying I was over drawn upward of -+ $! This was overdraft and nsf fees included. I called paypal and was basically told that I should have known I could n't use paypal credit as my - funding source and they refused to fix the issue. I called my bank and they say said unless paypal admitted fault they couldnt refund the fees. I went back and fourth for almost 2 weeks and by this time my bank account was nearly - dollars in the negative! I spoke to a manager at pay pal again and he basically told me in no uncertain terms that it was not his problem that I was n idiot and did n't know how to read fine print. I took a screen shot of the page where I checked the box asking if I wanted my ppcredit or my bank to be my - source of funding, and nowhere on that page, in any fine print does it say that my bank would remain my - funding source. Now I have payed my bank back out of my own pocked ( technically paid for services - ) and now paypal is demanding I pay them over - dollars because my bank requested back the money taken out, which they have yet to return. I truly feel this huge corporation which I used to be completely fond of and found extremely convenient has gotten too big for their britches and has gone from a caring consumer driven company to an unethical money hungry company who could care less if they lose one little peon like me. Saddened and still in the Negative, -
PayPal customer in North Carolina
May 22, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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