PayPal Credit Card Complaint

Unsolicited issuance of credit card

PayPal Credit card department,

Unsolicited issuance of credit card New York

On - -, I made a purchase at - online. I had received an email from my paypal smart connect credit account that if I made a purchase between - and -, I would receive a $10.00 credit. So I got a total of $72.00 purchase and attempted to check out as a guest through paypal. My paypal credit card - Smart connect - did n't show up for finalizing the transaction. I went back and logged into my - account and paypal came up so I checked out, thinking it was my paypal credit account - smart connect -. I do n't remember anything that stuck in my mind to let me know I was signing up for a new credit line. I have had credit issues in the past, so the credit cards I have now are the only ones I want. I never sign up for new cards. I want to purchase a new house in the future and do n't want to compromise my credit score. I emailed back and forth with paypal after I received the paper credit statement of the purchase and which showed no balance. I know I have a balance on my


disconnecting smart connect. What? I called paypal to see if I could move the paypal credit balance to my paypal smart connect. the person I spoke to, -, could n't even find this purchase anywhere - and I think she said that paypal could n't transfer the balance anyway between the - credit lines -, so she forwarded me to - at Paypal credit. He said I could pay off the balance and close the paypal credit account. I asked if this affects my credit score and he said that they did do a credit check before they issued the paypal credit. I was so upset after speaking with him and venting to him and asking if this is what the paypal scam on the news is about. Then I hung up. Can I be added to the lawsuit that cfpb has filed against paypal?

PayPal customer in New York
May 21, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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