Carrington Mortgage Mortgage Complaint

FHA mortgage Credit decision / Underwriting

Carrington Mortgage Mortgage department,

FHA mortgage Credit decision / Underwriting Georgia

I had been working with Carrington Mortgage company since - 2015 on a mortgage loan. I had been pre-approved for $170000.00. I was working closely wiht the mortgage loan officer. We finally got a closing date of - -, 2015. On - -, 2015 the mortgage loan officer called and said they needed a few additional days as - of the loan processors was in the hospital. My realtor had me sign a extension contract, extending the closing for - days. - days after the extension was signed I got a call from the mortgage loan officer telling me I would not be getting the loan.

Carrington Mortgage customer in Georgia
May 21, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

Consumer disputes how Carrington Mortgage handled their complaint

Created with Highcharts 4.2.3Carrington MortgageComplaint HistoryComplaints7/20128/20125/201310/201312/20132/20144/20147/201410/20141/20152/20154/20155/20156/20157/20158/201510/201511/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Carrington MortgageCredit decision / Underwriting86.4%13.6%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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