PayPal Credit Card Complaint

Unsolicited issuance of credit card

PayPal Credit card department,

Unsolicited issuance of credit card Florida

PayPal, without authorization from me, made a hard pull on my credit file this year, affecting a mortgage I am in the process of getting. It was for their PayPal Credit service. They denied any wrongdoing, told me I willingly accepted the terms, and after an investigation I demanded, told me that they found no wrong-doing and denied responsibility. They have canceled the account but the hard credit pull remains on my credit file.

PayPal customer in Florida
May 21, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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