Security Finance Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics frequent or repeated calls

Security Finance Debt collection department,

Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Texas

Security Finance of -, Texas has been calling me to collect a debt. They have called me numerous times at work. The calls started -/-/- in which Security Finance contacted the Administrative Offices at my Job. I was sent Emails about these calls and warned about personal calls. The phone number was always the same number which is from Security Finance. -, a man by the name of - called me, a - called me, - called me. I received numerous calls and I asked the Security Finance not to be calling my job. They were sent a written notice in the mail -/-/-. On -/-/-, - from Security Finance called me on my cell phone regarding the debt. I told her I did n't have any money right now and that I am pending a filing on the bankruptcy. - said well, call me back to see if you can make a payment. I told her to make sure no one calls my job. This is the - time I told this to -. On -, a call was made to my job after a notice was sent and Security Finance notified not to call me at my job.


of the incidents. She claims they did not see the notes. Today, I was told that I could not get personal calls at work in Administration. I was verbally warned that if the calls continue, I would be written up and possibly fired. I feel that Security Finance has over stepped their boundaries of calling my job when told numerous times not to call. These type of calls have led to harassment type of calls. Security Finance 's excuse was that they could not get a hold of me which was a lie because I had just spoken with - -/-/- and they called my job -/-/-.

Security Finance customer in Texas
May 20, 2015

* Source: CFPB Complaint Database

Security Finance response to complaint:
Closed with non-monetary relief

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