FNIS (Fidelity National Information Services, Inc.) Credit Reporting Complaint

Incorrect information on credit report account status

FNIS (Fidelity National Information Services, Inc.) Credit reporting department,

Incorrect information on credit report Account status Washington

Now married to my husband, I have - now attempted to simply get added to our joint account so I may be issued a debit card and purchase groceries, etc. My records indicate, as ChexSystems just sent me my requested copy dtd -/-/- that queries were made on -/-/- and 5-/-/- by - - - -. The bank indicated - times that a code was returned that they can not override indicating I do not qualify to do business with their bank. The reason provided : the code received back from ChexSystems. I then requested the report ChexSystems sent -/-/- and it shows the - queries but no other information at all regarding the reason for the code or any cause for me to be denied anything via ChexSystems query. My report shows no information found '' under the check ordered and reported information sections. If this is indeed the case, reporting to the bank a code that denies me membership is a misreporting of my status and should be corrected as soon as possible. If the report I requested is missing information,


or name. If possible, I further request an explanation why for the past year I 've been unable to be added to a joint bank account with my husband, yet the report I requested contains no negative reporting associated with my social security number. I believe I have a copy of the bank 's bad code '' report, but I definitely have a copy of my ChexSystems report if needed. - -

FNIS (Fidelity National Information Services, Inc.) customer in Washington
May 20, 2015

* Source: CFPB Complaint Database

FNIS (Fidelity National Information Services, Inc.) response to complaint:
Closed with explanation

Consumer disputes how FNIS (Fidelity National Information Services, Inc.) handled their complaint

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