Credit Bureau of Napa Debt Collection Complaint

Communication tactics frequent or repeated calls

Credit Bureau of Napa Debt collection department,

Communication tactics Frequent or repeated calls North Carolina

i keep receiving calls to my cellphone from a scam debt collector. They have called - or - times now. They imply they are debt collectors, but when asked who they are trying to collect for, the woman said we work for - of clients, a nd started asking for my birth date. I told them I do not owe any outstanding debts and stop calling.I hung up. The calls sound like they come from a call center. The # used is -.

Credit Bureau of Napa customer in North Carolina
May 20, 2015

* Source: CFPB Complaint Database

Credit Bureau of Napa response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Credit Bureau of NapaComplaint HistoryComplaints10/20133/20145/20146/20149/201410/201412/20145/20158/20159/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Bureau of NapaCommunication tactics26.7%73.3%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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