PayPal Money Transfers Complaint

Domestic (US) money transfer Other service issues

PayPal Money transfers department,

Domestic (US) money transfer Other service issues Georgia

PayPal enrolled me in PayPal Credit without me knowing that they had enrolled me and when I made a purchase it went on the PayPal Credit account instead of my regular PayPal account which is hooked up with my - I later tried to purchase antivirus for my computer and it would not go thru then I find out I owed PayPal Credit $75.00 I have a - of problems with this. 1 ) I never wanted PayPal Credit because I have a PayPal Account2 ) They should have billed PayPal like I intended them to3 ) I never received a bill or phone call or I would have paid it as soon as I knew about it! When I called them and told them I wanted to settle up on the bill when I found out this is why my antivirus purchase did not go thru I told PayPal to charge my Credit Card yet the charged my bank account and caused a couple of my bank payments to bounce!

PayPal customer in Georgia
May 19, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3PayPalOther service issuesSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issuesSource: Consumer Financial Protection Bureau

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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