PayPal Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

PayPal Money transfers department,

Domestic (US) money transfer Other transaction issues California

PayPal charged me late fees for missing a payment on their own card/Pay Later Plan. I never signed up for any PayPal plan/card and when I told the service representative, she said she could n't do anything about the late fees. All my life I pay my credit card balances in full at the end of the month. The cards are attached to my checking account and are paid in full automatically, leaving no balance. PayPay enrolled me in their Pay Later plan without my knowledge and then charged me when I did n't make a payment. I am very upset and this illegal behavior by PayPal should be put to a stop. I hope you can do something about this and get the late payment fee '' returned to me. Thank you. Sincerely, - - - - -, CA - : ( - ) - : --

PayPal customer in California
May 19, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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