Wells Fargo Student Loan Complaint

Wells Fargo Student loan department,

Non-federal student loan Dealing with my lender or servicer Georgia

I 'd been paying extra on my loan for years and the way my loan was set up it pushed my next payment due date into the future. So in 2010 ( around the time Wells Fargo purchased my loan from another lender ) my next payment was n't due until this year. So I stopped making payments. Many times over the years I logged into the online account to check my balance due and see what I owed since I thought interest may be accumulating. I looked at - different account summary pages as well as downloading pdf copies of my monthly statements. Not - of them listed any accumulated interest. They all said my account balance was $4000.00, the same as it 's been since -/-/-. I figured since my next payment was n't due until -/-/- they must not be charging me interest until then either. So a few months ago I started making payments and just noticed that despite me paying several hundred dollars my account balance was the same. I came to find out I 'd accrued about $800.00 in interest that was only detailed by going to a - Account Details page via a


said I only owed $4000.00. They basically said tough luck, Your student loan accrues interest daily at a rate of 4.25 % which is variable. Your variable interest rate may change monthly, however youare billed for interest each month based on the principal balance. '' - They say I was billed each month for interest, but the monthly statements did not reflect that in an increase in my total due, or an line that listed the interest owed, or in any other way. I feel this is a very dishonest business practice. They knew my next payment was years away and hid the interest they were charging me on a sub-subpage of their website while issuing monthly statements that said what I owed them was unchanged.