JPMorgan Chase Credit Card Complaint

Advertising and marketing

JPMorgan Chase Credit card department,

Advertising and marketing California

While on hold with - - reservations, I heard a Chase credit card offer for a card that would - - - Mileage Plus points if $3000.00 were purchased in the - 3 months. The number to call : - called that number, and was told no, the card provided - miles if $1000.00 were purchased in the - 3 months ( still a good offer, I do admit ). When I asked about the discrepancy, I was eventually given a supervisor named -. '' - told me to call a different number : -. It turns out that number does not exist.

JPMorgan Chase customer in California
May 14, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseAdvertising and marketing67.6%7.3%17.0%3.2%4.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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