GFS II, LLC Consumer Loan Complaint

Vehicle lease Problems when you are unable to pay

GFS II, LLC Consumer loan department,

Vehicle lease Problems when you are unable to pay Michigan

The following complaint is against Gateway Financial Services at -, MI for not sold a car in a commercially reasonable manner. I bought a - Chrysler Voyage with approximated - miles with auto lease from Gateway Financial Services in -, -. Having a financial hardship during -/-/--/-/-, I decided to voluntary surrender the car with Gateway Financial Services. At that time, I could not afford to make payments to the car. I surrender the car with - miles in good conditions at -, -. The outstanding balance was $8600.00 at -, -. After surrendered the car, I received a letter to notify me a deficiency balance for $8500.00 because the car was sold by only $510.00. This is really suspicious since the car value was at least - times more, and it represents 5 % of the outstanding balance at -, -. However, the problems do n't stop there because the company, Gateway Financial Services, sue me through the - district court of the State of Michigan this -/-/- for a value of $13000.00, where the balance was $10000.00 and the interest accrued was for a value of $3600.00. Unfortunately, I was transitioning my home, and I could not object the garnishment on time. Nowadays, I had been garnished my paycheck for a value that is more than the original monthly payment with them. Having this troubles and do n't understanding how to deal with this firm, I approach to a financial coach associated with - -. He suggested me to made this complaint through the Bureau of Consumer Financial Protection because all the irregularities committed to Gateway Financial Services.

GFS II, LLC customer in Michigan
May 14, 2015

* Source: CFPB Complaint Database

GFS II, LLC response to complaint:
Closed with explanation

Consumer disputes how GFS II, LLC handled their complaint

Created with Highcharts 4.2.3GFS II, LLCComplaint HistoryComplaints11/20143/20154/20155/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GFS II, LLCProblems when you are unable to pay100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay0.7%9.6%1.3%0.2%1.8%4.3%80.7%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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