Wells Fargo Student Loan Complaint

Wells Fargo Student loan department,

Non-federal student loan Dealing with my lender or servicer Oklahoma

In -, I took out - loans with - -, a private student lender. During the financial crisis, the company went bankrupt and the loan was sold off - times and ended up being owned by Wells Fargo. Time passed and I graduated in - -. I was n't made aware of the multiple sales of my loans until Wells Fargo - collections department called in -/-/- -. They harassed me and my parents with endless phone calls, threatening to take my parents ' home and sue me if I did n't make full arrears payments. I did what I could to make it work ; I got a new job and moved to a new city to earn a little more money ( my monthly payments on all my loans was around $ -/mo and I only earned $29000.00 a year. I made monthly payments but fell behind - month. Within days, they charged off the loans and demanded payment in full. While they were threatening more legal action, I contacted attorneys, bankers, my legislators and the CFPB, and because my legislators and the CFPB contacted them directly, WF - finally started to work with me on a repayment


shows I 've been 90 days late at least - times on each loan, and it 's simply not true. I 've paid on time each month, and have actually increased the payment amount I send them above our agreed-to amount. My credit report also shows that I have a past due balance on each loan, which is also inaccurate. Upon my initial contact with WF -, the number of late payments showing on my - credit report dropped from - for each loan to - for each loan, so obviously, someone at WF - thought what they were doing was wrong, but those - payments should still not be on my credit report. These specific items have prevented me from being able to get a small car loan from my credit union to replace my aging vehicle. Where I live, a person must have a reliable car to function - we do n't have good transit service. When I applied for the auto loan, I was told the loan was denied specifically because of these items on my credit report. I have attempted to remedy the situation by contacting Wells Fargo - directly, but they claim they have the right to report my accounts in this way. I 'm not disputing the charged-off status of the loans ( though I do still think how they handled this was wrong in every way imaginable and the loan should still be in a normal status ). I am disputing the intentionally inaccurate reporting of my accounts as having been 90 days late - times on each loan and having a past due balance on each loan. I would really like the CFPB 's assistance with the matter, because it seems it 's the only way anything will change.