Wells Fargo Student Loan Complaint

Wells Fargo Student loan department,

Non-federal student loan Dealing with my lender or servicer Massachusetts

Greetings, I will keep it concise as possible. I 'm a - from - College based in -, MA and Wells Fargo Education financial Services is - of my private student loan lenders. I have been underemployed since graduation and they are aware of this though I have always maintained my payments until just recently where I am falling behind because of my multiple other loans, my gov't payments increasing, plus rising cost of basic living expense. I have tried for many years to either consolidate or refinance my loan with them but even despite a time when I had good credit and good payment history, they declined me because of my other student debt. Now I can accept if they are not willing to do that as they are a private company and its their discretion, however, as indicated on my attached statement, I strongly object to the - monthly late fees I am being charged for struggling to make my payments which now add up to $60.00 not including past fees. I feel something needs to be done. I have done everything I possibly can to keep up with payments, I still live with parents, sold my car for a cheaper -, limit how much I eat and considering the interest I have paid WF total and the fact they have no refinance options for - these fees are unacceptable and wrong.