Citibank Payday Loan Complaint

Can't stop charges to bank account

Citibank Payday loan department,

Can't stop charges to bank account District of Columbia

To Whom It May Concern : I had a short-term cash advance to cover any overdraft my account could incur. I finisehd paying it the month of -, 2015, but I have been unsuccessful to stop Citibank from charging my bank account since - 2015, after having stopped at the bank - times. I would really appreciate to bring this issue to their attention since I do not have the time to stop by the bank a - time.

Citibank customer in District of Columbia
May 12, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Consumer disputes how Citibank handled their complaint

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints5/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankCan't stop charges to bank account100.0%Closed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't stop charges to bank account3.2%4.6%2.9%8.1%81.0%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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