GE Capital Retail Credit Card Complaint

Other fee

GE Capital Retail Credit card department,

Other fee Florida

The credit card is offered to pay for medical or dental expenses and no interest is charged if the balance is paid off within one year. My complaint is that I enrolled in paper less statements and there was insufficient notice that the deferred interest would be charged if account was not paid by -, 2014. However I could not access the account to obtain information as to the start date of the charge so I could be prepared to pay the balance. This has resulted in interest charges of $750.00 +/- and the original advance was $2000.00 +/- ( I can not access the history of this account so I can provide dates, etc. ) The deferred interest far outweighs the benefit of the advance. Previous advance was paid in full because I knew the date of the payoff.

GE Capital Retail customer in Florida
May 09, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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