Movement Mortgage Mortgage Complaint

Movement Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker Virginia

I have been working with a mortgage lender ( - - - Movement Mortgage ) for a refinance on my current home due to a pending divorce. I have a home equity loan on my home, and prior to settling '' this debt with - Mortgage, I confirmed with - that this was the right move. He advised me to first request a - from - in an attempt to have them settle the entire amount ( $7600.00 ), and if they were not willing to do this, offer a small settlement on the debt. - agreed, I settled the $7600.00 debt for $1000.00, paid it, received a receipt and sent the information to Movement Mortgage to proceed with Mortgage processing. Earlier this week, I received a denial from Movement Mortgage due SOLELY to the fact that they are calling the settlement a short sale. My lender thought ( in error I 've since found out ) that this would be considered more like credit card debt. I counted on my lender for sound advice and followed his advice. Now I will be unable to secure a FHA loan


bump '' on my credit seasons. I have called other mortgage lenders and found that I simply can not get the FHA Refinance I sought to secure. I am angry and feel this lenders advice has not only kept me from refinancing my home, it has also affected my credit ( which I have worked very hard over the last few years to improve ) It is not my job to understand the mortgage lending rules which is why I counted on my lender. While filing a complaint may not fix the problem, I would like to have the mortgage lender ( at a minimum ) reimburse me for the cost of the appraisal on my home ( $490.00 ) since I am personally unable to complete the process due to misleading advice given me. I have email backup and will be happy to provide whatever documentation necessary.