JPMorgan Chase Credit Card Complaint

Rewards

JPMorgan Chase Credit card department,

Rewards Florida

I applied for a Chase - - - based on an attractive bonus offer for frequent flier miles ( - ) based on spending within the first year. The offer was - - for spending $2000.00 in the first - months, another - - for spending $10000.00 in the first year, and an another - - for spending an additional $10000.00 in the first year. I met the spending requirement for the extra - in the first year, now the company is refusing to issue the miles stating that the bonus offer was never attached to my account and I would have had to have complained in the first - days of opening the account in order to have it changed, even though I had a year to met the spending requirement. Chase also claims that the offer was only available to select individuals who received the offer by e-mail. However, the offer was advertised on the - - website, which is where I applied. I even have a screen shot of the offer I applied for that I shared on social media at the time. I have talked to several representatives at Chase and all are refusing to honor the bonus offer.

JPMorgan Chase customer in Florida
May 05, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with non-monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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