JPMorgan Chase Credit card department,
I applied for a Chase - - - based on an attractive bonus offer for frequent flier miles ( - ) based on spending within the first year. The offer was - - for spending $2000.00 in the first - months, another - - for spending $10000.00 in the first year, and an another - - for spending an additional $10000.00 in the first year. I met the spending requirement for the extra - in the first year, now the company is refusing to issue the miles stating that the bonus offer was never attached to my account and I would have had to have complained in the first - days of opening the account in order to have it changed, even though I had a year to met the spending requirement. Chase also claims that the offer was only available to select individuals who received the offer by e-mail. However, the offer was advertised on the - - website, which is where I applied. I even have a screen shot of the offer I applied for that I shared on social media at the time. I have talked to several representatives at Chase and all are refusing to honor the bonus offer.
JPMorgan Chase customer in Florida
May 05, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |