Grant & Weber Debt collection department,
Medical Communication tactics Frequent or repeated calls Arizona
I have - accounts with - - - - that I was paying them directly - each month. Then I received a letter from Grant and Weber Arizona , Inc. They are a debt collection agency. We started payments of - a month on each account. We have missed some monthly payments, but have called and tried to tell them the reason for not being able to pay at the time. We have never had a monthly statement of any kind showing payments we 've made, or the balance due. Just a few months ago, I called them to tell them that we would not be able to make the payments. I called and left - ( - ) voicemail messages for - -. He is the one handling the debt. All the messages were made within a weeks time. He never returned my phone calls!!! My husband - has even called him, and he never calls back, unless we have called about paying the debt off. Then he calls right back! The principal balance we owe is $530.00. He sent us a letter that says he 's charging us $190.00 in interest, making the total amount due $730.00. There has never been any talk of interest to be charged with these accounts. I do n't feel that this is right considering the effort we have made to keep in contact with -. Can he legally charge us interest on a medical bill? We would like to ask for your assistance with this matter. Thank you.
Grant & Weber customer in Arizona
Apr 30, 2015
* Source: CFPB Complaint Database
Grant & Weber response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.grantweber.com/ |
Phone | (818) 871-7700 |
[email protected] | |
Address | 26610 Agoura Road Suite 209 Calabasas CA 91302 |
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