Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Arkansas

My husband and I had a checking account with Regions bank from around - and during that time we found that the bank would change the order of our transactions until they were listed in a way that we would overdraft our account multiple times instead of the - overdraft that should have occurred. Sometimes there would have been no overdraft fee at all according to their policy bc it would 've been under $5.00 but after the transactions were rearranged there would be multiple overdrafts. Over the span of time we had this account we were charged thousands of dollars in overdraft fees because of them rearranging the transactions. We have recently found out that this practice is illegal and that regions bank has been fined for illegal overdraft fees. What can be done about our case? We quit using our account and now my husband has a debt collection against his credit as we refused to pay anymore of their bogus fees. Our debt to them stands as proof of the amount we were being charged in fees at - time. Please help us

Regions customer in Arkansas
Apr 29, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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