U.S. Bancorp Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Wisconsin

I have - & - mortgage w/ US Bank . Unlike others I have a much bigger - mortgage than -. When I went through hardship for few years and tried modify my loans several times but my income is high for the - mortgage to consider modification and got rejected ,- mortgage will not even review my modification package without being able to modify my -. So I was going circle very frustrating without being able to have US bank to find someone to look at my whole situation even after several attempts to modify my loans with submitting detailed letter. Their - and - mortgage is like - different banks who does n't care each other or their consumer 's situation at all.Finally had to filed chapter - few days before the foreclosure court date in order to avoid foreclosure from the - mortgage. While my case in the Bankruptcy, Going through same circle and finally had - mortgage to review my file for the - time, but while I was waiting for their appraisal to come through they send a notice for rejection and by the time I received the notice, responding dead line is already passed. That was so frustrating experience, after waiting - years to have my second mortgage to review my file and got rejected for refusal of appraisal while I was waiting for their appraisal set up to go through week after due to their appraisal 's schedual. Received their notice passed their dead line to respond. THAT WAS QUITE AN E-PERIENCE HOW BAD THEY NEGLECTING ON THIS CASE. I even overnight to responds on their refusal but only answer came back was just resubmitted.

U.S. Bancorp customer in Wisconsin
Apr 29, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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