TD Bank Credit Card Complaint

Privacy

TD Bank Credit card department,

Privacy Florida

I have never missed a credit card payment an have an excellent FICO score, so imagine my surprise when I received an email notifying me that my - payment had not been received by Target. I paid that bill on time, mailed it with a return address label along with several other pieces of mail, many days before the bill due date. The other mailed items all got to their destinations and I am sure Target got mine. I have no idea how it was lost. I called the - number and was told by your rep that the only way to avoid the $26.00 in service charges was to pay by check immediately. I gave him my information and told him I did not want it saved in the system. He told me that was not possible. That is outrageous given that Target has already been hacked. I want that information removed immediately. I contacted Target through their online contact us and got a response explaining that my information was secure and they again refused to remove it. This is not satisfactory. I believe that Target should not be allowed to save that information against my wishes.

TD Bank customer in Florida
Apr 28, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Consumer disputes how TD Bank handled their complaint

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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