Other (phone, health club, etc.) Disclosure verification of debt right to dispute notice not received
Stellar Recovery Inc. Debt collection department,
Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Washington
On the morning of -/-/2015 I decided to check my credit on - -. I was shocked to see that my credit report contained a collection account from Stellar Recovery for the amount of $120.00 as this was the first time I had been made aware of the outstanding debt. Stellar Recovery, Inc never once made contact with me through - mail, not even a single phone call. The status of the collection account on my report reads open '' with an open date of - -, 2015. Had I not logged onto - -, I would have never known that this debt even existed. I contacted Stellar immediately and spoke with a representative. I told her that I would need to contact - before paying anything as I did not realize that there was a balance on my account at the time it closed. She informed me that - has nothing to do with this account anymore and that - does not have record of it '', I also asked her what account # to use in reference to this debt and did not receive an answer. The REAL problem here is that I was not informed of the debt before they reported it to the credit bureaus.
Stellar Recovery Inc. customer in Washington
Apr 24, 2015
* Source: CFPB Complaint Database
Stellar Recovery Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://stellarrecoveryinc.com/ |
Phone | (904) 738-6939 |
[email protected] | |
Address | 4500 Salisbury Rd Ste 105 Jacksonville FL 32216 |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |