PayPal Money transfers department,
Domestic (US) money transfer Other transaction issues New York
On - -, 2015 I transacted with an organization known as - -. I chose the Paypal payment option, having held an account with them previously. After the transaction, I experienced significant difficulty navigating a third party website - which was unknowingly required to use the vendor 's software. Based on this difficulty, within 15 minutes I intended to cancel the transaction and pursue it through other payment methods via the - website. Paypal informed me this was not possible and something I needed to coordinate with the vendor. I instructed Paypal in - directions : 1 ) cancel the transaction, 2 ) cancel my account. They informed me only option - was available and that by doing so, I would be unable to dispute future charges. I informed them that that was practice was not appropriate and proceeded to close my account.
PayPal customer in New York
Apr 23, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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