Check into Cash, Inc. Consumer Loan Complaint

Title loan Lender repossessed or sold the vehicle

Check into Cash, Inc. Consumer loan department,

Title loan Lender repossessed or sold the vehicle Kansas

we went and got a title loan for - at check into cash in hays Kansas in may.we were making our payments - a month ( just the intrist and everything we thought was going good.then last week they came took our van and told us we were two months behind, that was last Thursday at -.it was after their bussiness hours so we could n't contact them until the next day.they told us that they never received our payment for - witch we have a money order reciet for we also have our reciet for -/-/-.they lady on the phone said she had received our - payment and had tried to contact her distric manager to lift the repo order.so a couple of days go by my wife finaly is gotten ahold of by the manager who tells her he needs 850 dollars to get our van back their collection department said it was the stores screw up and that they would have to fix it, that was Monday.today the managers boss calls up and tells us that they want $1900.00 dollars when we tell her we had talked to the manager on mon day she tells us that they do n't keep records of this and that they had tried to contact us my wifes number has changed but mine that they have called me on before is the same.so they call back a few hours latter and tell us they need a realistic time we can pay this or they will sell the car at auction immediately.

Check into Cash, Inc. customer in Kansas
Apr 23, 2015

* Source: CFPB Complaint Database

Check into Cash, Inc. response to complaint:
Closed with explanation

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