JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Wisconsin

We met with a mortgage lender to find out how much it would cost to close on a new home. We were told that the normal closing costs were $1300.00, but because we were premier clients, it would only be about $600.00. To start the application, the banker withdrew $480.00 from my checking account but told me it would be part of the closing costs. On Friday afternoon, - -, 2015, I contacted the lender to see if he had a closing statement ready for our - -, 2015 closing. It was at that time I found that the bank was charging me an additional $630.00. I immediately began making telephone calls, but no one was available to help me. At the closing on - -, 2015, the title company showed me a good faith estimate explaining the closing costs. This is the - time I saw the document. I asked the title company to sign, date and give me a copy of the GFE. The lender insists that my closing costs were only $630.00, but disregards my downpayment of $480.00