TD Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

TD Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

My husband passed away - -, 2014. Since that time, TD Bank has refused to talk to me. My husband 's death constituted a hardship, and I have been unable to work on a loan modification, request Florida 's Hardest Hit Funds, or appeal to any other kind of avenue to prevent a default of the loan. Despite not being on the Note, I am an owner of the home and should have been serviced. Up to this day I have not yet been serviced - the loan has been forwarded to a foreclosure department of TD Bank, and that is all they have spoken to me about. Per CFPB rules, as a successor in interest, I should have been serviced. There was a negligible default on the property of $540.00, which has ballooned into $6000.00. It continues to snowball. This is a problem that could have easily been fixed had I only been serviced. As a result of the default I can not even refinance. I have equity in the home and am perfectly able of catching up - I would also qualify for the hardest hit program with a simple assumption of the loan.

TD Bank customer in Florida
Apr 23, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Consumer disputes how TD Bank handled their complaint

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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