U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Ohio

WelI have been trying to get a mortgage loan modification since - of -/-/2013 on my - mortgage, from the same lender and I have not gotten anywhere with this lender I keep sending in information every - days because they tell me to fill out a application every - days.It has been absolutely mind boggling why they keep stalling me for this long, I know they receive money for each time I fill out this application for modification loan. - dollars I keep talking to different people every time I call, I have requested for a manager or supervisor to contact me that never happened, I 've ask for a new representative - different times now and they all react the same way do n't communicate you have to continually call them my account has gotten to about - dollars behind now. I was told to file a complaint against this company for all the stress that they are taking me through concerning this loan my wife is not making the money we used to make an so we ca n't pay the amount that they are asking us to pay and so we had a modification for our - loan through usbank, and now it seems as though they wish not or want to string this - modification out for as long as they can and its just not right I have filed a complaint with usbank escalation dept. and I was sent a letter from usbank and was told that if I filled out another application that they would escalate the process that was - again - months ago I have not heard anything at all I have had it with usbank!