First National Bank of Omaha Credit Card Complaint

Advertising and marketing

First National Bank of Omaha Credit card department,

Advertising and marketing South Carolina

I recevied a credit card offer from First National Bank of Omaha for 0 % APR on balance transfers for the life of the balance with no annual fee. The balance transfer portion of the account was re-priced to 17.99 % with no prior notice. I had no late payments or over-the-limit transactions. A notice of a $49.00 annual fee being imposed on the account was also received on -/-/15. I believe these actions are in viloation of the Unfair and Deceptive Advertising Practices Act ( UDAP ), and I 've closed the account.

First National Bank of Omaha customer in South Carolina
Apr 20, 2015

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

Created with Highcharts 4.2.3First National Bank of OmahaComplaint HistoryComplaints3/20125/20126/201211/20126/20137/20138/20138/20141/20154/20157/20155/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First National Bank of OmahaAdvertising and marketing84.6%7.7%7.7%Closed with explanationClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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