Stellar Recovery Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Stellar Recovery Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid District of Columbia

I had my credit report pulled for a mortgage application and when it was pulled, a collection for - ( - ) showed up on the report. The collection agency was listed as Stellar Recovery and the amount was for $170.00. Since the initial creditor was - ( - ), I called them and paid the balance of # - on - -, 2015. This closed my account and zeroed the balance. When I inquired about Stellar Recovery, I was informed that collections would no longer take place as my balance was now zeroed. However, it is -, and the collection remains on my credit report despite having a zero balance with - ( - -.

Stellar Recovery Inc. customer in District of Columbia
Apr 19, 2015

* Source: CFPB Complaint Database

Stellar Recovery Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Stellar Recovery Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20174/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Stellar Recovery Inc.Cont'd attempts collect debt not owed1.5%98.5%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Stellar Recovery Inc.

http://stellarrecoveryinc.com/
(904) 738-6939
j.schank@stellarrecoveryinc.com
4500 Salisbury Rd Ste 105
Jacksonville FL 32216

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