PayPal Money Transfers Complaint

PayPal Money transfers department,

Domestic (US) money transfer Other transaction issues California

I had sold an item ( Snap-on - Portable Gas Generator - - - ) to buyer : papooseman for which this buyer later opened a false item not received ( - ) case on - ( Case ID:- ). The item had been delivered to the buyer as tracking clearly showed and shipping was purchased from -, so - did rule in my favor and release the hold on my PayPal funds ( see attached - Unique Transaction ID # - ). Recently, when I was tallying my inventory and funds, there was a discrepancy of about $480.00. So, I rechecked all my transactions on PayPal. Shockingly, PayPal had reversed/refunded these funds to the buyer, even though - had ruled in my favor. I then appealed to - who said they find it in my favor and would ask PayPal to return the funds back to me. It has been more than two weeks and this matter has not been resolved. They are just transferring me from one department to another. They did not provide me any chance to provide a rebuttal. This is blatantly unfair. Please help me out.