USAA Savings Money Transfers Complaint

International money transfer Fraud or scam

USAA Savings Money transfers department,

International money transfer Fraud or scam Nevada

I booked a vacation rental on a well-known website ( - - ). The person who posted the vacation rental falsified the website 's documents and sent me an invoice that appeared to be from the website to pay by wire transfer for the rental. I sent the money via my bank wire transfer, and I referenced the company ( - ) and the company 's address which I verified before sending. After I sent the money, - - contacted me stating that they received word that this person was scamming their customers by sending invoices that were not legit. It was too late at this point, my money had been sent. - - refuses to assist me in getting my money back as they say I have to book through their website, which I thought I was doing because I was paying - - directly. My bank tried to recall the wire, but the beneficiary refused. I do n't think a wire should be able to go through if the name and address that are referenced are not those associated with that account. There should be some sort of verification process that keeps that from happening. I am now scammed out of $1000.00 and a place to stay on our vacation.

USAA Savings customer in Nevada
Apr 16, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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