MoneyGram Other Financial Service Complaint

Money order Fraud or scam

MoneyGram Other financial service department,

Money order Fraud or scam Illinois

My daughter is involved in a Military Romance scam and has sent money by Money Gram to a location in North Carolina. I am trying to find out the specific location where the money was picked up. MoneyGram is being of no help whatsoever is helping us locate the location where it was picked up. They have the information but will not give it to us.

MoneyGram customer in Illinois
Apr 15, 2015

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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How MoneyGram handles Fraud or scam complaints

Created with Highcharts 4.2.3MoneyGramComplaint HistoryComplaints4/20157/20158/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MoneyGramFraud or scam75.0%25.0%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam5.3%2.1%6.3%81.1%5.3%Untimely responseClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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