Other (phone, health club, etc.) Disclosure verification of debt right to dispute notice not received
Enhanced Recovery Company, LLC Debt collection department,
Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Georgia
An erroneous entry has been made on my credit files with -, -, and - by : Enhanced -. - -, FL - original creditor was -. I had an account with - until approximately - -. I cancelled the account due to billing errors that had existed Since -. When the billing errors were initially discovered, I contacted - customer service, and each time I was assured that the proper credits would be issued. The bill was supposed to be approximately $110.00 per month, but each month I had to call - customer service for credits and adjustments. I have notated conversations with - on my bills, and I have digital recordings of - telephone calls to -. In these notes and calls - Representatives acknowledge the billing errors, and agree to write the proper credits to correct the billing. However the credits were not issued as agreed. I cancelled the - service and continued to pay $10.00 per month as a goodwill gesture to give them time to correct their erroneous billing. I was never contacted by Enhanced Recovery with notice of my right to dispute this bill, even though a forwarding address was available to them. I
stamped received by -. -. I have received no reply to my request for records and verification of the alleged debt, or any answer whatsoever. On - -, -, I sent another request for information and verification of the debt to Enhanced Recovery at the same address. This request for validation and investigation of the alleged debt was sent by - mail, registered mail # - - - - -. It was delivered on - -, - and was signed with an illegible signature. I have also received no response on this inquiry. Similarly, letters requesting verification of the alleged debt, along with details of the investigation process were requested of -, -, and - by - Delivery Confirmation on - -, -. I received no replies. I am asking that as required by the Fair Credit Reporting Act, that Enhanced Recovery - - be directed to remove all information regarding their reporting of this from all credit reporting agency files as listed above. I am also requesting that due to their inability or unwillingness to respond to my inquiries that any and all reporting to any agencies including credit reporting agencies, Enhanced Recovery - be directed to remove all reports regarding any transactions between - and myself. Should Enhanced Recovery not furnish the Federal Trade Commission with proof of delivery, showing my Signature of replies within the time prescirbed by law that the Federal Trade Commission direct the removal of the reports as requested above and that they be fined according to the FCRA according to it 's stipulations. Thank you very much for your consideration.
Enhanced Recovery Company, LLC customer in Georgia
Apr 14, 2015
* Source: CFPB Complaint Database
Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ercbpo.com/ |
Phone | (800) 942-0015 |
[email protected] | |
Address | 8014 Bayberry Road Jacksonville FL 32256 |
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