FAIR COLLECTIONS & OUTSOURCING, INC. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Maryland

My husband and I lived at this apartment complex for one year. We were provided a move out amount which we paid in full and had a walk through during which there were no damages pointed out. Months after moving out of the complex, the complex claimed there were damages and that we owed more in rent because they provided the incorrect amount earlier. I tried to reach the property manager several times to discuss these charges but they never answered my calls/emails. Months after this, they sent my account to collections. I provided the collections agency with the inventory list that I was provided when I moved out and proof that we paid the full amount we owed on the account when we moved. They contacted the apartment complex about the dispute and they simply stated that we owe more and they are refusing to erase this debt despite the proof I have presented. They also refuse to provide any visual proof or inventory list of the damages.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in Maryland
Apr 13, 2015

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

Consumer disputes how FAIR COLLECTIONS & OUTSOURCING, INC. handled their complaint

Created with Highcharts 4.2.3FAIR COLLECTIONS & OUTSOURCING, INC.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20165/20166/20167/20169/201610/201611/201612/20161/20172/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FAIR COLLECTIONS & OUTSOURCING, INC.Cont'd attempts collect debt not owed2.4%94.6%3.0%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact FAIR COLLECTIONS & OUTSOURCING, INC.

http://www.fco.com/
877.324.7265 
info@fco.com
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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