ProCollect, Inc Debt Collection Complaint

ProCollect, Inc Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Contacted me instead of my attorney Kentucky

I was robbed at gunpoint while at college in an apartment that I was placed in with other occupants based on profiles we each filled out. The apartment employee, -, placed me with - people he had wrestled with in a room that was down the hall from my friends. We each had our own bedroom/bathroom that locked in each apartment. The kitche/familyroom & washer/dryer were common areas that were shared by all. The - gunmen that entered the apartment were looking there for another tenant that - wrestled with and knew. This roommate had been in drug treatment facility and was a known drug dealer. I had just meet these people & had only known them for 3 weeks. My wallet was taken, my laptop, my new iphone 5 & games from my room. They locked us in a bathroom and left. We waited and then all went to other friends apartments and called police. Nothing was recovered, the police investigator said the - gunmen were - and they would not prosecute because they would just get out. We had pictures of them from cameras outside our entry door. The apartments kicked the - guy out because it was


facility and a few other people because of all the problems with issues on property. The gate was never closed, doors left open & not secured, fights, etc. Police were on property - times the - weekend I was there. - - from the apartments corporate office in Indiana said that was okay and I left by - -, 2014. No one ever sent me anything, nor did they tell me I would owe anything. I did not receive anything until the end of - 2014. My attorney sent them a letter and they said they would take care of it. Now, I start getting calls from a collection agency??? I have ask them to contact my attorney and given them his information several times. They continue to call. They have been very rude to my mother and even cussed on the phone, which we have recorded on our answering machine that was recording the conversation. The males who have called were nice, took the information but then we were disconnected. The females ( all but - & there have been several ) are extremely rude, have cursed & are not professional at all.