Citibank Prepaid Card Complaint

Citibank Prepaid card department,

Gift or merchant card California

I had a prepaid - card issued to me as incentive from - to purchase their services. I the card was issued by Citi. I never used the card and infact lost it but I recently found a document with the account number and credit amount. I contacted the issuer Citi and spoke to several individuals who reported that the card had expired as of - and the unused balance was surrendered as fees ( $180.00 ). They would not re-issue a card. The last individual I spoke with told me that the card was issued in Pennsylvania so for some reason the Credit Card Accountability Responsibility and Disclosure Act did not apply to them. I 'm told that it is clearly in the terms and conditions for the use of the card. This seems entirely unreasonable and if it is n't illegal, as far as I 'm concerned it should be. I am interested in learning more about this law and filing a complaint.