Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Credit Acceptance Corporation Consumer loan department,

Vehicle loan Managing the loan or lease Ohio

OK back in - - i purchased a - - from Credit Acceptance for the amount of -. Well now on - - they are trying to say i owe them still - and here the problem they sent me a payment history sheet and i have added up all my payments and that has came out to be - which that is - more then what i was suppose to. Which i feel the - is coming from the late payments they have added on which they were - of those which that came out to be -. Which they were - of the late payments which they are - a late fee. I have brought this to - attention from Credit Acceptance again and she acted like it wasnt a problem.

Credit Acceptance Corporation customer in Ohio
Apr 10, 2015

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

Consumer disputes how Credit Acceptance Corporation handled their complaint

Created with Highcharts 4.2.3Credit Acceptance CorporationComplaint HistoryComplaints10/201212/20124/20135/20138/20139/201310/201311/201312/20132/20143/20144/20145/20146/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20162/20163/20164/20165/20166/20168/201610/201611/201612/20161/20172/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Acceptance CorporationManaging the loan or lease87.2%6.4%6.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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