Coastal Credit, LLC Consumer loan department,
Vehicle loan Problems when you are unable to pay Michigan
On -/-/2015 at - a voice mail was left on my phone - - - - from - - - ext -. The person on the phone advised she was calling to speak with - - - my step daughter ) regarding an auto loan with their company. She also said that this is a pretty serious situation that requires her immediate attention. My voice mail gives my name, not - 's. Immediately after she called my cell number, she called my husband 's cell ( - - ). She advised him that that - was behind on an auto loan and that legal proceedings had been started against her. In both instances this woman ( her name is - - ) disclosed information to a third party, she advised legal proceedings were taking place when in fact they ca n't be as - does not have a loan with them. I returned the call to the phone number listed on my caller id ( - ) and asked for extension -. - - answered and advised me that she had spoke to my daughter. I then asked her if she was aware of the FDCPA and she said yes.
- violations and possibly more. We are also aware that they contacted - 's mother - - - - on her cell phone with the same information. I do have the recording of the phone message on my phone if it is needed. I also find it interesting that when I called the company - - could not find the information immediately and made the comment that it was under the last name of - ( - 's former married name ) but when she left the message on my phone and also when she spoke with my husband she used the correct name of -. Please be advised that no one in my family owes a debt to this company.
Coastal Credit, LLC customer in Michigan
Apr 09, 2015
* Source: CFPB Complaint Database
Coastal Credit, LLC response to complaint:
Closed with explanation
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