Citibank Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Citibank Debt collection department,

Credit card Communication tactics Frequent or repeated calls Texas

o My wife opened this account over - years ago when we lived in the - area and I was working - jobs. o We moved back home to - in -/-/- when the company I was working for let all the - go & bought a canned software package. o I taught school for - - - - for - years until I had a - - and was forced to retire. o My wife - has - o We - take many medications and I can no longer work so I can no longer make payments. o For the last several years we had this account we paid $200.00 to $250.00 dollars each month and regardless of many calls Home Depot refused to apply any part of the payment to the principle. o We are - years old and own no property or vehicles. o We are constantly being harassed by - - - both on my Home Phone and my Cell Phone I have repeatedly asked them to stop calling as we will never have any funds to make additional payments on this account. -/-/-/-/-

Citibank customer in Texas
Apr 09, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20165/20167/20168/20169/201610/201612/20162/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankCommunication tactics0.7%49.1%5.4%44.6%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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